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Service Requirements |
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# |
Service Area |
Key Requirements / Deliverables |
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1 |
Production & Manufacturing Support |
Cigarette making and packing support; machine operation support; material handling; shift support; production-area housekeeping and other operational activities required to support factory continuity. |
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2 |
Administrative Support |
General office administration; document control; filing; data/document management; coordination and other administrative support activities. |
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3 |
Finance Support |
Invoice coordination; vendor documentation; financial filing; supporting documentation for audits and other finance-related administrative activities. |
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4 |
Facilities Support |
Facility upkeep; cleaning and hygiene coordination; minor maintenance coordination; waste management; contractor coordination and general facilities support. |
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5 |
Employee Transportation Support |
Shuttle scheduling; route coordination; attendance/utilization tracking; transportation vendor coordination; monitoring and escalation of transportation-related issues. |
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6 |
Manpower Management |
Provision of qualified manpower; on-site supervision; attendance and leave management; timely replacement of absent/non-performing personnel; workforce administration; and full compliance with applicable labour, HSE and statutory requirements. |
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